Privacy Policy

Last updated: January 21, 2026

PlaneTrack.ai ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Email address
• Name
• Username
• Password (stored securely using industry-standard encryption)
• Payment information (processed securely via Stripe)

Usage Information

We automatically collect certain information when you use our services:

• IP address
• Browser type and version
• Device information
• Pages visited and features used
• API usage statistics
• Cookies and similar tracking technologies

ADS-B Data

If you contribute as a data provider, we collect ADS-B aircraft tracking data from your receiver. This data is publicly broadcast by aircraft and contains no personal information.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns and trends
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Personalize your experience

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Authenticate users and prevent fraud
• Analyze site traffic and usage
• Understand which pages are most popular

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our services.

4. Third-Party Services

We use the following third-party services:

• Stripe - Payment processing
• Google Analytics - Website analytics
• Matomo - Privacy-focused analytics
• Mapbox - Map visualization

These services have their own privacy policies governing their use of your data.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With your consent
• To comply with legal obligations
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets
• With service providers who assist in operating our services (under confidentiality agreements)

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL)
• Secure password hashing (bcrypt)
• Regular security audits
• Access controls and authentication

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your account and data at any time.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your data
• Export your data
• Opt out of marketing communications
• Withdraw consent

To exercise these rights, please contact us at [email protected].

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at: